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Course reserves for Service Process Design and Management

  1. Department: School of Business
  2. Course number: MM3306
  3. Instructors:
Title Author Item type Location Collection Call number Copy number Status Date due Notes Link
Service management : Fitzsimmons, James A. Diverse Material Gratia Christian College Library
Book Shelves
Print book HD9980.5 F57 2008 Available
Leading change / Kotter, John P., Book Gratia Christian College Library
Book Shelves
Print book HD58.8 .K67 2012 Available
Fundamentals of business process management / Dumas, Marlon. Book Gratia Christian College Library
Book Shelves
Print book HF5548.2 .F85 2013 Available
Business process management : Jeston, John, Book Gratia Christian College Library
Book Shelves
Print book HD31 .J47 2018 Available
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