Fundamentals of business process management / Marlon Dumas, Marcello La Rosa, Jan Mendling.
Material type: TextPublisher: New York : Springer, 2013Edition: 1st edDescription: xxvii, 399 p. : ill. ; 25 cmISBN: 9783642331428 (hard cover : alk. paper)Subject(s): Business -- Data processing -- Management | Reengineering (Management)Summary: Business Process Management (BPM) is the art and science of how work should be performed in an organization in order to ensure consistent outputs and to take advantage of improvement opportunities, e.g. reducing costs, execution times or error rates.Item type | Current location | Collection | Call number | Status | Date due | Barcode |
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Book | Gratia Christian College Library Book Shelves | Print book | HF5548.2 .F85 2013 (Browse shelf) | Available | 0005129H |
Includes bibliographical references and index.
Business Process Management (BPM) is the art and science of how work should be performed in an organization in order to ensure consistent outputs and to take advantage of improvement opportunities, e.g. reducing costs, execution times or error rates.