Sheng zai tiao jie. 2 : hua jie chong tu de 12 ge shi li = Understanding mediation. II : a guide book to theories & cases /

勝在調解. 2 : 化解衝突的12個實例 = Understanding mediation. II : a guide book to theories & cases / 執行編輯周若琦.

Zhou, Ruoqi, Contributor(s): 周若琦 [editor. ]Material type: TextTextSeries: Jiao yu fu wu xi lie Series: Publisher: 香港 : 香港青年協會, 2020Edition: Chu ban. Edition: 初版Description: 105 pages : illustrations (some color) ; 21 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9789887995081Other title: Hua jie chong tu de 12 ge shi li Other title: 化解衝突的12個實例Subject(s): Mediation | Mediation -- Case studiesLOC classification: KNR3755 | .S546 2020Summary: 衝突容易出現輸家,調解卻為雙方開創雙贏的出路,共建和諧。調解並非易事,本書透過緊貼生活的調解真實案例,涵蓋多個行業,輕輕鬆鬆掌握調解的理論,靈活運用調解智慧,處理生活上各種衝突,解構「Mediation = Win X Win」的實用方程式。-- from back cover
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Includes bibliographical references (page 101) and index.

衝突容易出現輸家,調解卻為雙方開創雙贏的出路,共建和諧。調解並非易事,本書透過緊貼生活的調解真實案例,涵蓋多個行業,輕輕鬆鬆掌握調解的理論,靈活運用調解智慧,處理生活上各種衝突,解構「Mediation = Win X Win」的實用方程式。-- from back cover

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