Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
Material type:
TextSeries: The McGraw-Hill/Irwin series operations managementPublisher: Boston : McGraw-Hill, 2008Edition: 6th edDescription: xvii, 537 p. : ill. ; 28 cm. + 1 computer optical discISBN: 9780071263467; 978007126346D (CD)Subject(s): Service industries -- Management
| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Diverse Material | Gratia Christian College Library Book Shelves | Print book | HD9980.5 F57 2008 (Browse shelf) | Available | 0000844G | ||
| Diverse Material | Gratia Christian College Library Request at Counter | Print book | HD9980.5 F57 2008 (Browse shelf) | cd-rom | Missing | 0000845H |
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| HA32 .W8 2009 SPSS 操作與應用 : | HB180.C5 F35 2011 經濟@大學站 / | HB180.C5 F35 2011 經濟@大學站 / | HD9980.5 F57 2008 Service management : | HF1017 .E81 2003 Essentials of business statistics / | HF5382.5.H6 S43 2012 生涯規劃及小社會活動教材套 / | HF5415 .G73 2008 Marketing / |
1 CD inserted in pocket at the back of the book.
Includes bibliographical references and indexes.