Jiao hao jiao zuo : ru he di zao wan mei de fu wu ti yan? /
叫好叫座 : 如何締造完美的服務體驗? / 梁偉強, 游漢明.
Material type:
TextPublisher: Xianggang : Xianggang cheng shi da xue chu ban she, 2006. Publisher: 香港 : 香港城市大學出版社, c2006Description: ix, 197 p. : ill. ; 22 cmISBN: 9629371200; 9789629371203Other title: English title on t.p. verso: Professional service marketingSubject(s): Customer services | Service industries
| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Book | Gratia Christian College Library Book Shelves | Print book | HF5415.5 .L4 2006 (Browse shelf) | Available | 7003742N |
Includes bibliographical references.