Hongjian Xianshi ke su chu li ru men /
弘兼憲史客訴處理入門 / 弘兼憲史, [援川聰]著 ; 王美智譯.
Material type:
TextLanguage: Chinese Original language: Japanese Series: Xin shang ye zhou kan cong shu ; 334 Series: 新商業週刊叢書 ; 334Publisher: Taibei : Shang zhou, 2010. Publisher: 台北 : 商周, 2010Description: 159 p. : ill. ; 21 cmISBN: 9789866285479; 9866285472Other title: Ke su chu li ru men Other title: 客訴處理入門Subject(s): Consumer complaints | Customer relations | Customer services
| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Book | Gratia Christian College Library Book Shelves | Print book | HF5415.52 .H47 2010 (Browse shelf) | Available | 0000648I |
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In Chinese.