Gu ke fu wu guan li : zhang wo ke fu xin li de you shi /
顧客服務管理 : 掌握客服心理的優勢 / 林仁和著.
Material type:
TextLanguage: Chinese Publisher: Taibei Shi : Wu nan tu shu, 2013. Publisher: 臺北市 : 五南圖書, 2013Edition: Chu ban. Edition: 初版Description: 376 p. ; 21 cmISBN: 9789571172354 (pbk.)Subject(s): Customer relations -- Management | Customer services
| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Book | Gratia Christian College Library Book Shelves | Print book | HF5415.5 .L45 2013 (Browse shelf) | Available | 0003351C |
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| HF5415.5 .D14 2008 顧客關係管理 / | HF5415.5 .D14 2013 顧客關係管理 : | HF5415.5 .L4 2006 叫好叫座 : | HF5415.5 .L45 2013 顧客服務管理 : | HF5415.5 .O87 2014 Value proposition design : | HF5415.5 .P37 2012 如何提供令顧客驚嘆的客戶服務/ | HF5415.5 .S3 1995 Winning the service game / |