Do you want to keep your customers forever? / B. Joseph Pine II, Don Peppers, and Martha Rogers.
Material type:
TextSeries: Harvard business review classicsPublisher: Boston, Mass. : Harvard Business Press, c2009Description: v, 85 p. ; 17 cmISBN: 9781422140277 (pbk.)Uniform titles: Harvard business review. Subject(s): Customer equity | Customer loyalty | Customer services
| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Book | Gratia Christian College Library Book Shelves | Print book | HF5415.527 .P45 2009 (Browse shelf) | Available | 0000851E | ||
| Book | Gratia Christian College Library Book Shelves | Print book | HF5415.527 .P45 2009 (Browse shelf) | c. 2 | Available | 7003551L |
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| HF5415.5 .Y68 2002 21 世紀服務營銷智慧 / | HF5415.5 .Y68 2002 21 世紀服務營銷智慧 / | HF5415.52 .H47 2010 弘兼憲史客訴處理入門 / | HF5415.527 .P45 2009 Do you want to keep your customers forever? / | HF5415.527 .P45 2009 Do you want to keep your customers forever? / | HF5415.55 .E31 2004 Relationship marketing : | HF5415.55 .E31 2005 關係行銷 / |