Face2Face : using Facebook, Twitter, and other social media tools to create great customer connections / David Lee King.
Material type:
TextPublisher: Medford, N.J. : CyberAge Books/Information Today, Inc., c2012Description: xvii, 194 p. : ill. ; 21 cmISBN: 9780910965996Other title: Face to faceSubject(s): Business networks | Customer relations | Online social networks| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Book | Gratia Christian College Library Book Shelves | Print book | HM741 .K45 2012 (Browse shelf) | Available | 0000865J |
Includes bibliographical references (p. 181-183) and index.
Face2face on the web -- Face2face communication -- Face2face with cameras and video -- Community connections -- Face2face listening -- Business casual -- Design and face2face connections -- Face2face with specific tools -- Responding to critics -- Where and how to begin -- Measuring success -- Applying what we've learned -- Appendix: referenced websites and social media services -- About the author -- Index.