Giving effective feedback : check in regularly, handle tough conversations, bring out the best.
Material type:
TextSeries: 20 minute manager series: Publisher: Boston, Massachusetts : Harvard Business Review Press, [2014]Description: viii, 96 pages ; 18 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9781625275424 (alk. paper); 1625275420 (alk. paper)Subject(s): Communication in personnel management | Interpersonal communication | Communication in management | Supervision of employees | Problem employees | Feedback (Psychology)| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Book | Gratia Christian College Library Book Shelves | Print book | HF5549.5.C6 .G48 2014 (Browse shelf) | Available | 0004729M |
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| HF5549.12 .Y15 2012 做個Y世代超讚的上司 / | HF5549.2 W56 1988 人事管理與組織行為 / | HF5549.5.C35 H3 2014 自慢. | HF5549.5.C6 .G48 2014 Giving effective feedback : | HF5549.5.E42 Z41 2011 員工協助方案專業人員手冊 = Employee assistance program / | HF5549.5.E45 .D6 2013 International human resource management / | HF5549.5.E5 H6 2002 Psychological testing at work : |
Includes bibliographical references and index.
Why feedback matters -- What makes feedback effective? -- Overcoming your fear of giving feedback -- Choosing when to give feedback -- Identify the right situations -- Time the feedback -- Conducting a feedback discussion -- Plan the interaction -- Initiate the exchange -- Engage in dialogue -- Developing an action plan -- Specify next steps -- Follow up -- Handling difficult feedback situations -- Dealing with noncommunicators -- Managing potentially volatile encounters -- Giving feedback to high performers -- Giving corrective feedback to your boss -- Creating a receptive climate for feedback -- Make feedback a priority -- Give positive feedback publically -- Empower everyone.