Customer service : new rules for a social media world / Peter Shankman.
Material type:
TextPublisher: Indianapolis, Ind. : Que, 2011Description: ix, 189 p. : ill. ; 23 cmISBN: 9780789747099 (pbk.); 078974709X (pbk.)Subject(s): Customer services | Internet marketing | Social media | Online social networks
| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Book | Gratia Christian College Library Book Shelves | Print book | HF5415.5 .S4 2011 (Browse shelf) | Available | 7003600G |
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| HF5415.5 .O87 2014 Value proposition design : | HF5415.5 .P37 2012 如何提供令顧客驚嘆的客戶服務/ | HF5415.5 .S3 1995 Winning the service game / | HF5415.5 .S4 2011 Customer service : | HF5415.5 .S41 2011 Users, not customers : | HF5415.5 .S6 2010 Managing customer value : | HF5415.5 .T14 2013 最勾引顾客的招牌 / |
Includes index.