21 shi ji fu wu ying xiao zhi hui /

21 世紀服務營銷智慧 / 游漢明, 梁偉強.

Leung, Wai-keung John. You, Hanming. By: 梁偉強Contributor(s): 游漢明Material type: TextTextPublisher: Xianggang : Xianggang cheng shi da xue chu ban she, 2002. Publisher: 香港 : 香港城市大學出版社, 2002Description: vi, 219 p. : ill. ; 22 cmISBN: 962937076X ; 9789629370763Other title: Er shi yi shi ji fu wu ying xiao zhi hui Other title: Colophon title also in English: Service marketing in the 21st century | 二十一世紀服務營銷智慧Subject(s): Customer services -- China -- Hong Kong | Marketing -- China -- Hong Kong
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Book Gratia Christian College Library
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Print book HF5415.5 .Y68 2002 (Browse shelf) Available 0001445E
Book Gratia Christian College Library
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Print book HF5415.5 .Y68 2002 (Browse shelf) c. 2 Available 7003761O

Includes bibliographical references.

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