Ru he ti gong ling gu ke jing tan de ke hu fu wu/
如何提供令顧客驚嘆的客戶服務/ 美國績效研究協會有限公司著 ; 劉艷霞譯.
Material type:
TextPublisher: Beijing : Dian ji gong ye chu ban she, 2012. Publisher: 北京 : 電子工業出版社 , 2012Edition: Di 5 ban. Edition: 第5版Description: xiv, 221 p. : ill. ; 24 cmISBN: 9787121173776Uniform titles: Delivering knock your socks off service Chinese Subject(s): Customer services
| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Book | Gratia Christian College Library Book Shelves | Print book | HF5415.5 .P37 2012 (Browse shelf) | Available | 0000451A |
Translation of: Delivering knock your socks off service.