Face2Face : using Facebook, Twitter, and other social media tools to create great customer connections / David Lee King.

By: King, David Lee, 1966-Material type: TextTextPublisher: Medford, N.J. : CyberAge Books/Information Today, Inc., c2012Description: xvii, 194 p. : ill. ; 21 cmISBN: 9780910965996Other title: Face to faceSubject(s): Business networks | Customer relations | Online social networks
Contents:
Face2face on the web -- Face2face communication -- Face2face with cameras and video -- Community connections -- Face2face listening -- Business casual -- Design and face2face connections -- Face2face with specific tools -- Responding to critics -- Where and how to begin -- Measuring success -- Applying what we've learned -- Appendix: referenced websites and social media services -- About the author -- Index.
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Print book HM741 .K45 2012 (Browse shelf) Available 0000865J
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HM736 .Y8 2005 聽聽你要說什麼 / HM741 .C47 2009 Connected : HM741 .G45 2009 The well-connected community : HM741 .K45 2012 Face2Face : HM742 .K18 2014 The art of social media : HM742 .M49 2009 The accidental billionaires : HM751 .H67127 2023 Facilitation引導學 : 有效提問、促進溝通、形成共識的關鍵能力 /

Includes bibliographical references (p. 181-183) and index.

Face2face on the web -- Face2face communication -- Face2face with cameras and video -- Community connections -- Face2face listening -- Business casual -- Design and face2face connections -- Face2face with specific tools -- Responding to critics -- Where and how to begin -- Measuring success -- Applying what we've learned -- Appendix: referenced websites and social media services -- About the author -- Index.

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