Ru he ti gong ling gu ke jing tan de ke hu fu wu/
如何提供令顧客驚嘆的客戶服務/ 美國績效研究協會有限公司著 ; 劉艷霞譯.
Material type:
TextPublisher: Beijing : Dian ji gong ye chu ban she, 2012. Publisher: 北京 : 電子工業出版社 , 2012Edition: Di 5 ban. Edition: 第5版Description: xiv, 221 p. : ill. ; 24 cmISBN: 9787121173776Uniform titles: Delivering knock your socks off service Chinese Subject(s): Customer services
| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Book | Gratia Christian College Library Book Shelves | Print book | HF5415.5 .P37 2012 (Browse shelf) | Available | 0000451A |
Browsing Gratia Christian College Library shelves, Shelving location: Book Shelves, Collection: Print book Close shelf browser
| HF5415.5 .L4 2006 叫好叫座 : | HF5415.5 .L45 2013 顧客服務管理 : | HF5415.5 .O87 2014 Value proposition design : | HF5415.5 .P37 2012 如何提供令顧客驚嘆的客戶服務/ | HF5415.5 .S3 1995 Winning the service game / | HF5415.5 .S4 2011 Customer service : | HF5415.5 .S41 2011 Users, not customers : |
Translation of: Delivering knock your socks off service.